Privacy Policy

Last updated: February 2026

1. Who We Are

Jindelle operates the website jindelle.com, a skincare education and e-commerce platform. For any privacy-related questions, contact us at hello@jindelle.com.

2. Data We Collect

We collect the following personal data:

  • Email address and name — when you subscribe to our newsletter or create an account.
  • Order information — name, shipping address, and payment details when you make a purchase (processed securely via our payment provider).
  • Usage data — pages visited, time on site, and browser type, collected anonymously to improve the site.

3. How We Use Your Data

  • To send you our newsletter and skincare content (with your consent).
  • To process and fulfil your orders.
  • To improve our website and content based on usage patterns.
  • To respond to your enquiries.

We never sell your personal data to third parties.

4. Third-Party Services

We use the following services that may process your data:

  • Klaviyo — email marketing platform. Your email address is stored in Klaviyo when you subscribe to our newsletter.
  • Vercel — our hosting provider. Your requests pass through Vercel's infrastructure.

5. Cookies

We use only essential cookies necessary for the site to function. We do not use advertising cookies or cross-site tracking. If we introduce analytics in future, we will update this policy and request consent where required.

6. Your Rights (GDPR)

If you are based in the European Economic Area, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for email marketing at any time (unsubscribe link in every email).
  • Request a portable copy of your data.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at hello@jindelle.com.

7. Data Retention

We retain your email address for as long as you remain subscribed to our newsletter. Order data is retained for the period required by applicable law. You may request deletion at any time.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email to subscribers. Continued use of the site constitutes acceptance of the updated policy.

9. Contact

For any privacy questions or data requests: hello@jindelle.com